The New Duty to Notify the VOA of Changes
Written by Scott Jones, founder of CommercialPropertyKiln · Last updated
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A new duty to notify is being phased in that shifts more of the reporting burden onto ratepayers. Commercial landlords and occupiers need to know it is coming.
What is changing
From 1 April 2026 a duty to notify the VOA of changes to a property is being introduced, becoming mandatory for all ratepayers by 1 April 2029. It moves the system from VOA-led revaluation towards ratepayer-led, real-time reporting of relevant changes.
What you will need to report
The duty covers changes that affect the rateable value or the rating record, such as physical changes to the property and changes in occupation. The intention is that ratepayers keep the VOA informed rather than waiting for the next revaluation.
Why it matters
Failing to report relevant changes on time is expected to carry consequences once the duty is fully in force. If you own or manage commercial property, build a simple habit of recording material changes and reporting them, and factor the 2029 deadline into your processes now.
For the wider changes taking effect this cycle, see the 2026 revaluation.
When does the duty to notify the VOA become mandatory?
It is being phased in from 1 April 2026 and becomes mandatory for all ratepayers by 1 April 2029.
What do I have to report?
Changes that affect the rateable value or rating record, such as physical changes to the property and changes in occupation.